Differences

This shows you the differences between two versions of the page.

Link to this comparison view

ttg_ce2_publisher_asking_for_help [2013/01/06 11:06]
ben
ttg_ce2_publisher_asking_for_help [2013/01/08 10:40] (current)
ben
Line 11: Line 11:
   * Also, consider sending a personal message to Ben.   * Also, consider sending a personal message to Ben.
  
-Publisher saves log files in two locations.  On the server, these can be found in publisher/logs/, in files with the current date, e.g. publisher/logs/2013_01_06.log. +Publisher saves log files in two locations.  On the server, these can be found in **publisher/logs/**, in files with the current date, e.g. publisher/logs/2013_01_06.log. 
-On PCs, the Lightroom Publisher logs message to files in My Documents/ttg.log.  On Mac, this file can be found in Documents/ttg.log under your home folder.  +On PCs, the Lightroom Publisher logs message to files in **My Documents/ttg.log**.  On Mac, this file can be found in **Documents/ttg.log** under your home folder.  
  
 It can be helpful to send these files to us as requested.  If you do so, it's best to try to force the issue immediately prior to retrieving the files. It can be helpful to send these files to us as requested.  If you do so, it's best to try to force the issue immediately prior to retrieving the files.
  
 [[http://community.theturninggate.net/forum/11/ttg-ce2-publisher/|Ask for help in the TTG CE2 Publisher support forum]]. [[http://community.theturninggate.net/forum/11/ttg-ce2-publisher/|Ask for help in the TTG CE2 Publisher support forum]].
Print/export